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The City of Central Point is excited to offer our citizens an online portal to help you manage your water service account. This service is part of our commitment to provide you with tools to manage your water use and billing information. The city has been working hard to deploy an infrastructure that allows the water meters to automatically report usage daily. You now have insight into what your usage looks like on a more regular basis. Prior to the new system, both city staff and customers only received a reading once a month because the meters were physically read monthly.
The new water meters no longer require city staff to physically visit each meter every month to acquire the reading of the water usage.
Once signed up, you will have the ability to perform the following tasks:
- View usage statistics including historical comparisons.
- Sign up for alerts about overly high use, high bill forecast & unplanned use.
- Access the WebPayments site to view & pay your bill.
- See how your usage compares to similar homes.
- Review recommended actions for ways to save water and money.
The process to sign up is quick and simply requires you to enter your account number, zip code, email address and create a password.
- To sign up visit https://centralpointor.watersmart.com
- Enter your Account Number and Zip code.
- Verify the system found your correct address.
- Enter your email address and enter a preferred password to finish setting up your account.
Please Note:
Approximately 2,100 homes have older meters that measure usage per 100 cubic feet. This means, the meter measurement gauge does not roll a click until 100 cubic feet of water has passed through the meter. Homes that have these older meters will not see the detailed usage like the newer meters that register water at 1 cubic foot increments. The good news is these older meters are in the process of being replaced over the next 6 months.
It is also important to note that the read information within the portal is 2 days behind from the current day.
